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About Us

Taylor’s HVAC Inc. and Taylor’s Renovation Co. were created through long hours, faith, and a commitment to doing things the right way, even when it wasn’t easy.

What started small has grown into a licensed and insured company serving both residential and commercial clients across HVAC, electrical, plumbing, and full-scale renovations.

Randy leads the field side of the business, bringing years of hands-on experience and making sure every job is done with precision and care. Susan leads the business operations, growth, and customer experience, always pushing the company forward while keeping relationships at the center of everything.

Together, we’ve built more than just a company, we’ve built a name our community can trust.

Our goal is simple: do quality work, treat people right, and continue building something that lasts not just for us, but for the next generation.
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Meet Randy & Susan Taylor

Taylor's HVAC Inc. is proudly owned and operated by Randy and Susan Taylor. What began as a small family operation has grown into a trusted name across Eastern North Carolina for HVAC, plumbing, electrical, and renovation services.
Through hard work, dedication, and a commitment to doing things the right way, Randy and Susan have built a company known for reliability, integrity, and quality workmanship. Their hands-on leadership and strong values continue to guide the company as it grows.

Today, Taylor's HVAC Inc. proudly provides licensed plumbing, electrical, and mechanical services for both residential and commercial customers while continuing to serve the communities that helped build the company.
Contact Randy & Susan Today!
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Meet Zeke Taylor - The Next Generation

Ezekiel “Zeke” Wells is currently serving in the United States Marine Corps, and we couldn’t be more proud of the man he’s becoming. The same values we’ve built in our company on  discipline, commitment, and doing things the right way,  are the same values he’s carrying with him in his service.

While serving, Zeke is also preparing for his future beyond the military. He’s already taking steps into real estate and learning the ins and outs of the construction and renovation world, with plans to return home and be a part of growing what we’ve built.

Taylor’s has always been about more than just business, it’s about family, legacy, and building something that lasts. Zeke is a big part of that future.

In honor of his service, and others who serve, we proudly offer a military discount through both Taylor’s HVAC Inc. and Taylor’s Renovation Co.
Contact Zeke Now!

Questions & Answers
Frequently Asked Questions
 


What is the average life of an HVAC unit?
The majority of HVAC units can last 15 to 20 years assuming they are properly maintained. You may need an occasional repair along the way, but Taylor's HVAC can usually catch and fix small problems during annual checks.
 

What is the cost of a new system?
This will depend on the size of your home and the type of unit, but you can expect to pay around $2,500 on average. Keep in mind that if money is an issue, we can help you explore different financing options.
 

Should I set my thermostat fan switch to "auto" or "on" when running my AC?
In the interest of keeping cooling costs down, you should use the “auto” setting so that the fan runs only when needed to maintain the set temperature. However, if you prefer a more consistent temperature, then the “on” setting will ensure uninterrupted airflow. This can be beneficial if you have asthma or allergies because the air would be constantly filtered as it flows through the system.
 

How often does my HVAC unit need maintenance?
On average, you should have your HVAC system serviced once a year as part of spring cleaning. Routine preventative service can help extend the life of your unit.
 

Read What People Are Saying
Customer Testimonials
 

"10 out of 10. If your AC is not blowing cold or if you have ANY other HVAC issues, your search is over. Evan was our service technician and he did an absolute amazing job. He is a true master at his craft showing his professionalism, attention to detail and happy to share knowledge giving you peace at mind that your issue will be addressed as efficiently as possible. I highly recommend their maintenance packages, especially if you have a unit closeto or over warranty. Taylor's HVAC has earned my business. Allow them to earn yours and you will not be disappointed." 
— DJ, Google Review
"I would like to thank Taylor’s HVAC for performing a total renovation on my home recently. They performed the tasks promptly and with surgical precision! The work was impeccable and without flaw. Their attention to detail is second to none! Very professional and responsive (which is very important in my book)! I strongly and highly recommend them to perform any of your home renovation needs! Thanks for providing 1st Class service!!! Call them immediately to get your pinnacle experience!"
— Brandon, Google Review
“Excellent service. Answered my call late night and was willing to come immediately to diagnose/repair. Did not call job complete until all systems checked and working properly. Reached out several times to ensure system was running when there were no further issues. Pricing for job was very reasonable. I feel I got more than my moneys worth in quality of work. Very polite and left work area clean. I have already passed on his card to neighbor who is in need of work done.”
— Jocelyn, Google Review
“I can’t say enough great things about this company! My parent’s HVAC unit had not been replaced in 46 years, but my dad’s Alzheimer’s made this a safety hazard…it had to be replaced! I reached out to Mr Randy one morning, and he came out the same evening to provide a quote. He was professional, yet personable…we knew immediately that we could trust him to do the job! He worked with our schedule to install the new unit during a time my dad was out of the house and went above and beyond to make sure everything was installed exactly as my mama requested. He provided quality work at a reasonable price. I look forward to working with him for future projects and recommend this company without reservation!!”
— Amy, Google Review
“Randy and a few of his crew came and replaced 3 inside and outside doors to my home. The finished work is outstanding!! We are very satisfied with the outcome of the project. The respect and professionalism of Randy and his employees is remarkable. They really listen to you and go above and beyond to make sure the customer is happy with the end results. We already have him quoting for our next home improvement projects.”
— Tania, Google Review
"Excellent repair and maintenance service. The technician was professional and knowledgeable. He left everything clean and tidy. My AC is working perfectly. Highly recommended!"
— Kari, Google Review
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Schedule an Appointment

Contact us today for a free estimate or to request service.

(252) 801-4548
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